View Full Version : tomtom prob
BOBCOTTY
5th March 2011, 16:56
ive got a new tomtomxl iq routes its been working great for a week now on the opening screen its showing the tomtom image with a red cross and an image of the drive at the bottom ive tried reset by pressing the start button for 15 seconds writing comes up and it restarts exactly the same anyone know whats wrong or how to fix it
thetarget
5th March 2011, 18:05
ring their support line mate when i google tomtom red cross I get loads of results
and loads of different reasons for why it did it
they should walk you over how to fix it on the phone step by step
BOBCOTTY
5th March 2011, 18:07
thanks m8t will do monday
BOBCOTTY
6th March 2011, 16:26
right sorted it so heres how if anyone has the same prob
1.connect device to comp
2 when tomtom home starts dont update instead press back
3 go to my tomtom manager in the options or next page
4 delete everything on device
5 delete everything computer page
6 then go to update my device
7 reinistall all updates needed
8 safely remove device
should all be reinstalled and working
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